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Café / Restaurant ownerCustomer communicationChatGPT

Reply personally to every Google and Yelp review

Who did it: Matt Rosenberg, Bangkok Rush Thai Kitchen (Alameda, CA)

ChatGPT drafts personalised responses to every Google and Yelp review.

⏱ Time saved: Review response time from a day to under four hours (per source)

Steps

  1. Copy the review text.
  2. Ask for a short, specific reply.
  3. Edit and post it yourself.

The prompt

Example prompt written by FirstAIWin to match the documented task — not the original user's words. Replace the [brackets].

Write a short, warm reply to this customer review of my Thai home kitchen. Mention the dish they named, thank them by first name, and if there's a complaint, acknowledge it and offer to make it right. Review: [paste]

Source: OpenAI Academy blog (Vendor blog)

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