Café / Restaurant ownerCustomer communicationChatGPT
Reply personally to every Google and Yelp review
Who did it: Matt Rosenberg, Bangkok Rush Thai Kitchen (Alameda, CA)
ChatGPT drafts personalised responses to every Google and Yelp review.
⏱ Time saved: Review response time from a day to under four hours (per source)
Steps
- Copy the review text.
- Ask for a short, specific reply.
- Edit and post it yourself.
The prompt
Example prompt written by FirstAIWin to match the documented task — not the original user's words. Replace the [brackets].
Write a short, warm reply to this customer review of my Thai home kitchen. Mention the dish they named, thank them by first name, and if there's a complaint, acknowledge it and offer to make it right. Review: [paste]
Source: OpenAI Academy blog (Vendor blog)